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Frequently
Asked Questions
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Q. How does a client place an order with Wexford Capital
Management and make payment?
Answer: It is best that all orders are placed by
telephone using our toll-free number, 877-855-9760; email is no
longer instantaneous and questions may arise concerning the
order. While WCM is "locking" the price per item(s)
with its distributors, we ask that clients send us an email with
their full name and a shipping address where delivery can be
signed for using USPS Registered Mail or UPS. The locked
prices are sent via email to confirm the order, and then a WCM
Invoice is sent as an attachment via return email in MS Word or
Adobe PDF format.
Payments may be made by
Personal Check, Corporate Check, Cashier's Check, Bank Draft, or
Bank Wire. All Personal and Corporate Checks require a
mandatory 7-Day Hold after receipt by WCM for depository clearing.
Payments by Bank Wire are the most expeditious means of payment,
shortening "time-to-shipment" by 7 to 10 days, but are
only required for orders of $25,000 and above. Our
mark-ups over wholesale are too low to permit credit card fees.
Payments by one or more Money Orders, Cashier's Checks, or Bank
Drafts for transactions over $10,000 require filing by WCM of IRS
Form 8300 regarding "cash payments received in a
business"; in this instance, the client must provide WCM with
date of birth and tax identification number at time of
payment. Personal Checks, Corporate Checks, and Bank
Wires are exempt from this filing requirement for transactions
over $10,000.
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Q. When
are bullion product prices "locked in" or set during the
ordering process?
Answer: When a confirmed order with specific quantities per
bullion item is committed to by the client, preferably by
telephone so that all questions that the client may have are
answered at that time. The client is given a "quoted
price" per item prior to order placement, but precious
metals' prices change minute by minute, and the "locked
prices" are based upon the current spot the minute that WCM
places the respective order with its distributor(s).
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Q. Will I be kept apprised of my order's status during the
order process?
Answer: Clients are notified via email (or telephone
if you do not have access to email):
1.) when we receive your payment
2.) when funds clear in 3 to 5 business days, giving you an
estimated ship date
3.) when your order ships, giving you appropriate tracking
numbers.
Feel free to contact WCM at any time at deals@goldsilverbullion.com
or 877-855-9760 before, during, or after the order process.
We are here to serve.
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Q. Does the fineness or purity of the gold as measured in
percent or karats contained in the gold bullion coins that WCM
sells affect the amount of pure, 24 karat gold within each type of
coin?
Answer: NO. Each sovereign mint has adjusted the total
weight of their respective gold bullion coins such that upon
subsequent smelting, an investor would have exactly One Troy Ounce
of Pure, 100%, 24 karat Gold. Copper is the alloy added to
increase the hardness of the minted coin.
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Q. Does the Year of Mintage have any bearing on the current
or future value of a particular bullion coin, of either gold or
silver composition?
Answer: NO. Except for Current Year Issues, say
2006
today, there should be no premium paid or obtained for any
particular gold or silver bullion coin based on Year of
Mintage. Some dealers will promote the scarcity or purported
numismatic values of specific dates of bullion coins, but these
coins have been minted in the tens of thousands and millions and
can hardly be considered scarce. Promotions or practices of this type just cause investors to overpay for
bullion coins.
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Q. Why do
many Silver bullion products sell at a higher premium over melt
than gold?
Answer: There is almost 80 times as much weight per
dollar of market value for silver, so the amount of energy
expended in refining and minting plus the costs of handling and
shipping of silver bullion products are higher per unit of
value. Thus, refiners, mints, distributors, and dealers
price silver products to recoup these additional costs.
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Q. Are volume discounts available for large purchase
volumes?
Answer: Yes, for orders over $100,000, WCM
and its distributors will work with the client to provide a
mutually acceptable pricing level. Furthermore, normal
quantity discounts are posted on the main bullion web page showing
what pricing discounts are available for specific quantity levels
of a product or specific precious metal. Always check with WCM
before placing a large order with any of our competitors. We
can obtain product directly from primary distributors and
nationally recognized refineries, and we have one of the
most competitive pricing structures in the industry.
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Q. What
are the consequences if a client fails to honor his or her
commitment to make full and timely payment on a bullion purchase
from WCM or deliver product as stated, in marketable condition, on
a bullion sale to WCM?
Answer: When clients renege on their commitments with
WCM, the bullion broker has to neutralize the position(s) with the
respective distributor who, in turn, has taken a hedged position
in the futures market the moment WCM places a trade with
them. There is no free lunch in this process, and WCM must
make payment to the distributor for the difference in spot prices
on the quantities traded as well as a normal spread between the
bid and the ask price for each bullion product involved. On
a single trade this can run into hundreds of dollars for the
bullion broker, and it is WCM's policy to pursue legal recourse
against clients who breach the WCM Terms of Sale or Purchase which
are legally binding contracts between the two parties under the
Uniform Commercial Code of the United States.
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Q. What
is the most efficient method to make payment to WCM for a bullion
product order?
Answer: Wire funds transfers reduce the time period from
Invoice Date to Shipment Date by as much as 10 Days.
Payments made by check sent regular mail normally take up to 2
weeks to be received, cleared, and forwarded prior to shipment by
WCM's distributors. However, your prices have been
"locked in" so payment method is your option except for
orders over $25,000 which necessitate wire payment. WCM
just requests that you initiate a wire transfer or mail payment
within 24 hours of placing your order.
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Q. How
are orders shipped?
Answer: GOLD bullion product shipments are normally sent
United States Postal Service (USPS) Registered Mail,
Insured. SILVER bullion product shipments are normally sent
either USPS Registered Mail/ Flat Rate Box, Insured or United Parcel Service (UPS), Insured; a street address is required
for UPS shipments. WCM will notify you via email when your order has
shipped and provide a tracking number if available. Express
delivery is available for gold, palladium, and platinum bullion
products for a nominal fee per ounce.
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Q. How should I handle my bullion coins when I take them out
of their shipping containers for viewing?
Answer: All Gold and Silver Bullion Coins from WCM are in
Brilliant Uncirculated Condition (BU), except for Junk Silver
coins which are in Well-Circulated Condition. These are not
rare or numismatic coins although they are undoubtedly beautiful
in their design and presentation; bullion coins are bound to have
some marks from handling on their way from the respective Mint or
refinery. These marks do not reduce a bullion coin's
value. The precious metal content has not been affected by
them because they are usually dinks into the coin's surface
without any removal of metal. Just handle any beautiful or
valuable coin by the rim and don't eat French Fries while doing
so.
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Q. What is the process for selling bullion products to WCM?
Answer: Just contact WCM by telephone to discuss the
items offered for sale ($5,000 minimum applies), and WCM will lock
a Bid Price(s) with one of its distributors upon confirmation by
the client of the transaction. Clients are provided the
shipping address to the appropriate WCM distributor so that they
may deliver the specific bullion products as specified in the
Purchase Order and in good condition; once the shipment is
accepted, WCM will issue a check to client within 7 business days.
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Q. How long has Wexford Capital Management been in business,
and what references do you have?
Answer: WCM has been in business for 17 years and was
a Registered Investment Advisory for 20 years. WCM is a
member in good standing of the Washington Area Better Business
Bureau and has never had a complaint filed against it through the
S.E.C., the Federal Trade Commission, or the State of Virginia. Please see the Bullion
Page link: About
The Advisor
for more information.
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